Individual orders can be tracked in your portal Order History here.
For individual order placements, you will receive delivery notification and completion emails individually per order.
For bulk order placements, you will receive a daily CSV digest at 1am with subject:
[Kogan] Daily Dispatch Report Summary
This email will summarise orders dispatched in the previous 24 hours. Columns include:
| Customer Reference | The customer reference number used to upload with the order |
| WebOrder | Kogan order reference number |
| WebSKU | Product SKU |
| Quantity | Quantity dispatched |
| Product Name | Product title |
| CARRIER | Carrier abbreviation used for dispatch |
| Tracking Number | Tracking number for above carrier |
| DocDate | Date of file |
Carrier abbreviations include:
| Carrier | Carrier Code |
| Australia Post | AUP |
| Star Track | ST |
| Toll IPEC | TIPC |
| DHL | DHL |
| FedEX | FDX |
| UPS | UPS |
| Couriers Please | CP |
| Direct Freight Express | DFE |
| Aramex | ARAMEX |
| Fastway | FW |
| Kings Transport | KINGS |
| Hunter Express | HX |
| New Zealand Post | NZP |
| XL Express | XLE |
| TNT Express | TNT |
| Allied Express | R |
| Border Express | BEX |
| Blue Star Logistics | BLUESTAR |
| Northline | NTH |
| ADSOne | ADSONE |
| Sendle | SENDLE |
| COPE Sensitive Freight | COPE |
| Bpost | BPOST |
| Shippit | SHIPPIT |
| Megasave | MEGASAVE |
| QLS Standard | QLSSTD |
| QLS Premium | QLSPRE |
| Omni Parcel | OMNI |
| APG | APG |
| Yun Express | yunexpress |
| DAI Post | daiglobaltrack |
| 4PX | 4PX |